Donated by: Capital One Hall
Thanks for the opportunity to see a great show. I received a notice that my account was suspended. I thought I was responding to meet your requirements. I had a family medical emergency for November 27 performance. I attempted several times to inform you via your systems indicated that if there was a change inform your organization. I tried via your platform. My response to you was to inform you I purchased tickets for November 28, trying to change date was virtually impossible. I only submitted my photo because there was no way to process my response unless I sent a photo. If there was a reasonable process to submit my reason not attending on Saturday I would not have sent you a photo of me in my Military uniform. This was my way of saying I needed to inform you for not attending, however, your organization recognized this as an attempt to defraud your system. I never went to WILL CALL, I tried to call to no avail, o made every attempt in power to make this error free, however I did lose money because your system does not allow refunds and you my options were not sufficient to inform you that I had a family emergency. My intent was to report to you as you requested my satisfaction with the performance on November 27. This is an honest mistake, in retrospect I should have let it alone, then I am wrong for not following the guidelines to remain as a loyal customer to Vet Tickets. Please accept my apology and reinstate me to good status with your organization. There is a photo of me and my wife attending the Sunday November 28 performance, which we was great, entertaining and lots of energy. Thank you again for the opportunity.
Calvin, U.S. Army (Veteran)
1970 - 1971
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