Support - 3rd Party Entry

What is 3rd Party Tickets

You will be able to enter an event without the need of a physical ticket. You can now use the ticket provider mobile app or go to their site via the browser on your mobile device to access your order and present the ticket barcode. The venue will scan your phone as if it was a physical ticket and you’re in.

3rd Party (Mobile Entry) available for all events?

Not all venues offer 3rd Party (Mobile Entry)... but that is the direction most venues and donors are going.

What if my ticket won't scan at the venue

Turn the screen brightness up all the way. If that doesn't work, they'll get you in by entering the number below the barcode manually.

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