Support - 3rd Party Tickets FAQ

What are 3rd-Party Tickets?

3rd-party means you will access a non-Vet Tix website (like Ticketmaster) to finish the ticketing process.

You may have to make an account on the 3rd-party website to access you tickets.  You will then use that website or their mobile app to download your tickets.  The process will be different depending on which 3rd-party.  Please be sure to read the instructions in the email from Vet Tix.

The donor &/or venue determines what kind of ticket delivery method we use.  
  

3rd Party (Mobile Entry) available for all events?

You will enter the event without a physical ticket. You use the 3rd-party's mobile app or website via the browser on your mobile device to access your tickets and present the ticket barcode. The venue will scan your phone as if it was a physical ticket, and you’re in.

Not all venues offer 3rd Party (Mobile Entry)... but that is the direction most venues and donors are going.


What if my ticket won't scan at the venue?

Turn the screen brightness up all the way. If that doesn't work, they'll get you in by entering the number below the barcode manually.

 

 

 

TicketMaster

Your tickets are 3rd Party - TicketMaster Mobile Entry

You will have to download the TicketMaster App on your device to access your tickets.

They CANNOT be printed out and are ONLY viewable on either your smartphone or tablet that you will need to bring with you to the event.

You will be receiving a direct email transfer from TicketMaster to the PRIMARY email address as listed on your VetTix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with TicketMaster, if you have not done so already.

On event day you will have to log-in to your TicketMaster account on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the game.

Once TicketMaster tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer, let it expire or transfer them back to us your Vet Tix account will be suspended for 30 days!  No Exceptions!

We hope you enjoy the game!

Flash Seats

Your tickets are 3rd Party - FLASH SEATS Mobile Entry.

You must download the FLASH SEATS app on your device to access your tickets. SMARTPHONE or TABLET required.

Tickets CANNOT be printed out and are ONLY viewable on either your smartphone or tablet that you bring to the event.

You will receive an email from FLASH SEATS to the PRIMARY email address listed on your account. Follow directions in the Flash Seats email to complete your ticket transfer at least 24 hours before event date.

Please check your spam folder if you have not received it.

On event day, you will have to log in to your FLASH SEATS account on your device to view your digital tickets.

Once Flash Seats tickets are claimed by you and transferred to your name through their system, they cannot be returned.

*Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire, your account will be suspended for 30 days!  No Exceptions!  

We hope you enjoy the event!

TicketMaster - Rose Quarter App

Please follow the directions below to manage your Portland Trailblazers Tickets for Mobile Entry

To Accept your Transferred tickets, click on the Accept Tickets link on the email that you received
with the transfer offer.

This link will take you to the Moda Center Account Manager page.

You will need to login if you have an existing Rose Quarter or Trail Blazers Account Manager login or create an
account to accept the tickets.

As the tour does not allow "print-at-home" tickets, you will not have an option to select a delivery
method. Simply click "next step" in the bottom-right corner.

To complete the transfer, check the box to agree to the terms of use and press "complete transfer".

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!  

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*Mobile Entry through the Rose Quarter App

Download our mobile app for iOS or Android if you do not already have it loaded on your mobile device.

Once you've downloaded the app, open the app and click on "Manage Tickets" from the drop down
menu on the left.

Then select "Manage Moda Center Tickets".

Next, sign into your account and select the "Events" tab at the top.

All active tickets will be available to view in this tab.

Proceed to click on the Portland Trailblazers event and the square mobile barcode will appear.

Swipe to the right to see additional ticket barcodes for this event.

These barcodes can be scanned upon entry to the arena.

Monumental Sports

Your tickets are 3rd Party - Monumental Sports Mobile Entry.

You will have to download the Monumental Sports App on your device to access your tickets.

They CANNOT be printed out and are ONLY viewable on either your smartphone or tablet that you will need to bring with you to the event.

You will be receiving a direct email transfer from Monumental Sports to the PRIMARY email address as listed on your Vet Tix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with Monumental Sports if you have not done so already.

On event day you will have to log-in to your Monumental Sports account on your device to view your digital tickets and have them scanned at the gate.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!

We hope you enjoy the game!

MLB.com Ballpark Mobile App

Your tickets are 3rd Party - MLB.com Ballpark Mobile App

You will have to download the MLB.com Ballpark Mobile App on your device to access your tickets.

They CANNOT be printed out and are ONLY viewable on either your smartphone or tablet that you will need to bring with you to the event.

You will be receiving a direct email transfer from the MLB.com Ballpark Mobile App to the PRIMARY email address as listed on your Vet Tix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with TicketMaster if you have not done so already.

On event day you will have to log-in to your MLB.com Ballpark Mobile App account on your device to view your digital tickets and have them scanned at the gate.

Once tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!

We hope you enjoy the event!

ProVenue (Tickets.com)

Tickets.com - Texas Rangers

Your tickets are 3rd Party - Tickets.com - Texas Rangers

You will be receiving a direct email transfer from the Texas Rangers with instructions on how to view/download your tickets. The email will be sent from tickets@texasrangers.com, please ensure that you can receive emails from this address.

Please check your spam folder if you have not received it.

If you opt to download the MLB.com Ballpark App to view/manage your tickets, you must login to the Texas Ranger's 'My Tickets' portal under your existing or newly created patron account. If you did not previously have an account, we have created one for you and an email has been sent with your login credentials.

The tickets have been forwarded to a patron account associated with the primary email address on your Vet Tix account. Please be sure that you are using this email when interacting with the Tickets.com team website.

You may visit the Texas Ranger's 'My Tickets' portal by clicking here.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!  

We hope you enjoy the game!

Tickets.com - Oakland Athletics

Your tickets are 3rd Party - Tickets.com - Oakland Athletics

You will be receiving a direct email transfer from the Oakland Athletics with instructions on how to view/download your tickets. The email will be sent from tickets@athletics.com, please ensure that you can receive emails from this address.

Please check your spam folder if you have not received it.

If you opt to download the MLB.com Ballpark App to view/manage your tickets, you must login to the Oakland Athletics 'My Tickets' portal under your existing or newly created patron account. If you did not previously have an account, we have created one for you and an email has been sent with your login credentials.

The tickets have been forwarded to a patron account associated with the primary email address on your Vet Tix account. Please be sure that you are using this email when interacting with the Tickets.com team website.

You may visit the Oakland Athletics 'My Tickets' portal by clicking here.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!  


We hope you enjoy the game!

Paciolan (Spectra)

Flash Seats (Detroit Lions)

Your tickets are 3rd Party - FLASH SEATS Mobile Entry.

You will have to download the FLASH SEATS App on your device to access your tickets.

They CANNOT be printed out and are ONLY view-able on either your smartphone or tablet that you will need to bring with you to the event.

You will be receiving a direct email transfer from FLASH SEATS to the PRIMARY email address as listed on your Vet Tix account to accept your ticket transfer around 24 hours before event date

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with FLASH SEATS if you have not done so already.

On event day you will have to log-in to your FLASH SEATS account on your device to view your digital tickets.

Once Flash Seats tickets are claimed by you and transferred to your name through their system, they cannot be returned.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days! No Exceptions!

We hope you enjoy the event!

TicketMaster - 3rd Party General

Your tickets are 3rd Party - TicketMaster

Please use the following link to claim your tickets

Click Here to Claim Tickets

Upon following the link, please log into the Team TicketMaster account or create a new one.

You will be prompted to 'Claim' your tickets, once claimed the tickets will be accessible from your account.

The offer will expire 5 minutes after event start, please DO NOT let the offer expire.

On event day you will have to log-in to the team TicketMaster account on your device to view your digital tickets and have them scanned at the gate. These tickets CANNOT be printed.

* Please note tickets will appear 48 hours prior to the scheduled start time of the game.

Once TicketMaster tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days! No Exceptions!

We hope you enjoy the game!

TicketMaster - (API)

Your tickets are ready to be delivered via 3rd party - Ticketmaster.

Please use the following link to claim your tickets:

Click Here to Claim Tickets!

After following the link, please log into your Ticketmaster account (or create a Ticketmaster account if you do not have one).

You will be prompted to 'claim' your tickets. Once claimed, the tickets will be accessible from your Ticketmaster account only. To get back to your account at a later date, visit the TM My Account login .

TM Order ID: %#ORDER_ID#%

The offer will expire 5 minutes after event start. Please DO NOT let the offer expire.

On event day you must log into the Ticketmaster account on your device to view your digital tickets and have them scanned at the gate.

* Please note: Tickets may not appear until 48 hours prior to the scheduled start time of the event.

Once Ticketmaster tickets are claimed by you and transferred to your name, they cannot be returned for any reason!

If you decline the ticket transfer offer or let it expire, your account will be suspended for 30 days! No Exceptions!

We hope you enjoy the event!

TicketMaster - Goodyear Cotton Bowl Account Manager

Your tickets are 3rd Party - TicketMaster - Goodyear Cotton Bowl Account Manager

You will have to download the TicketMaster - Goodyear Cotton Bowl Account Manager App on your device to access your tickets.

They CANNOT be printed out and are ONLY viewable on either your smartphone or tablet that you will need to bring with you to the event.

You will be receiving a direct email transfer from TicketMaster - Goodyear Cotton Bowl to the PRIMARY email address as listed on your VetTix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with TicketMaster, if you have not done so already.

On event day you will have to log-in to your TicketMaster - Goodyear Cotton Bowl Account Manager on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the game.

Once TicketMaster - Goodyear Cotton Bowl tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!

We hope you enjoy the game!

Ticketmaster - College Football Playoff

Your tickets are 3rd Party - TicketMaster - College Football Playoff

Please use the following link to claim your tickets

Click Here to Claim Tickets

Upon following the link, please CREATE your account in the College Football Playoff system. Do this by finding the "Don't Have An Account? Click Here" located at the bottom of the the Sign In box.

You will be required to enter your First Name, Last Name, Email Address and an easy to remember Password. Check mark the "Agree" and click the blue "Sign Up" button. On the following page you will be required to click the blue "AGREE" button to create/use your Account Manager in the College Football Playoff Ticket System.

Next, you will be prompted to click the blue box marked 'Claim'. This page will also state exactly the date & time your ticket transfer offer will expire. Once claimed the tickets will be accessible from your account. Ticketmaster will also send you a confirmation email to the address attached to your Account Manager.

The ticket transfer offer will expire on Monday 08 JAN 2018 @ 07:44 PM EST. Please DO NOT let the offer expire.

On event day you will have to log-in to the team TicketMaster account on your device to view your digital tickets and have them scanned at the gate. These tickets CANNOT be printed.

* Please note the following to Enter the Stadium:
- Tickets can be accessed by downloading the CFP App- CFBPLAYOFF
- Mobile tickets will appear with a barcode beginning January 5, 2018
- Tickets can not be printed- NO PDF’s
- On game day- it works just like scanning your boarding pass at the airport- you’ll scan your phone at the turnstiles
- College Football Playoff will email all ticket holders many times as the event draws near with more details and instructions.

Once TicketMaster tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days! No Exceptions!

We hope you enjoy the game!

Baylor

Your tickets are 3rd Party - Paciolan.

We hope you enjoy the game!

Tsongas Center

Your tickets are 3rd Party - Paciolan.

We hope you enjoy the event!

Tickets.com - NY Mets

Your tickets are 3rd Party - Tickets.com - NY Mets

You will be receiving a direct email transfer from the NY Mets
with instructions on how to view/download your tickets. The email will be sent from tickets@mets.mlb.com, please ensure that you can receive emails from this address.

Please check your spam folder if you have not received it.

If you opt to download the MLB.com Ballpark App to view/manage your tickets, you must login to the NY Mets 'My Tickets' portal under your existing or newly created patron account. If you did not previously have an account, we have created one for you and an email has been sent with your login credentials.

The tickets have been forwarded to a patron account associated with the primary email address on your Vet Tix account. Please be sure that you are using this email when interacting with the Tickets.com team website.

You may visit the NY Mets 'My Tickets' portal by clicking here.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days! No Exceptions!  


We hope you enjoy the game!

Tickets.com - Cleveland Indians

Your tickets are 3rd Party - Cleveland Indians

You will be receiving a direct email transfer from the Cleveland Indians
with instructions on how to view/download your tickets. The email will be sent from fanservices@indians.com, please ensure that you can receive emails from this address.

Please check your spam folder if you have not received it.

If you opt to download the MLB.com Ballpark App to view/manage your tickets, you must login to the Cleveland Indians 'My Tickets' portal under your existing or newly created patron account. If you did not previously have an account, we have created one for you and an email has been sent with your login credentials.

The tickets have been forwarded to a patron account associated with the primary email address on your Vet Tix account. Please be sure that you are using this email when interacting with the Tickets.com team website.

You may visit the Cleveland Indians 'My Tickets' portal by clicking here.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days! No Exceptions!  


We hope you enjoy the game!

Resch Center

Your tickets are 3rd Party - Paciolan.

We hope you enjoy the game!

Baltimore Brigade - Account Manager

Your tickets are 3rd Party - Baltimore Brigade TicketMaster Account Manager

You will receive an email from the Baltimore Brigade to the PRIMARY email address listed on your account around 24 hours before event date. Please check your spam folder if you have not received it.
Using your SMARTPHONE or TABLET you must click the link in the email to complete your ticket transfer.
Finally, follow the directions to create an account with the Baltimore Brigade, if you have not done so already.


On event day you will have to log in to your Baltimore Brigade account on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the game.

Once these tickets are claimed by you and transferred to your name through their system, they CANNOT be returned for any reason!

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire, your account will be suspended for 30 days!  No Exceptions!  

We hope you enjoy the game!

SeatGeek Mobile Entry

Your tickets are SeatGeek Mobile Entry Digital Tickets

You will be receiving a direct email transfer from the SeatGeek to the PRIMARY email address as listed on your Vet Tix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with SeatGeek, if you have not done so already.

On event day you will have to log-in to your SeatGeek account on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the event.

Once these tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!

We hope you enjoy the game!

University of California - Berkeley

Your tickets are 3rd Party - Paciolan. If you claim Paciolan Mobile Entry tickets and later cannot use them it is your responsibility to get them to another veteran. We hope you enjoy the game!

Tickets.com - Pittsburgh Pirates

Your tickets are 3rd Party - Tickets.com - Pittsburgh Pirates

You will be receiving a direct email transfer from the Pittsburgh Pirates with instructions on how to view/download your tickets. The email will be sent from ticketservices@pirates.com, please ensure that you can receive emails from this address.

Please check your spam folder if you have not received it.

If you opt to download the MLB.com Ballpark App to view/manage your tickets, you must login to the Pittsburgh Pirates 'My Tickets' portal under your existing or newly created patron account. If you did not previously have an account, we have created one for you and an email has been sent with your login credentials.

The tickets have been forwarded to a patron account associated with the primary email address on your Vet Tix account. Please be sure that you are using this email when interacting with the Tickets.com team website.

You may visit the Pittsburgh Pirates 'My Tickets' portal by clicking here.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!  


We hope you enjoy the game!

Green Bay Packers

Your Tickets are 3rd Party Transfer Digital Tickets via the Green Bay Packers Official App

There is no print option.

Once your tickets are assigned by Vet Tix, you will receive an email directly from the Green Bay Packers to the PRIMARY email address as listed on your Vet Tix account.

Please check your spam folder if you have not received it.

Using your SMARTPHONE you must click on the link in the email to start and complete the ticket transfer process.

Finally, follow the directions to create an account with the Green Bay Packers, if you have not done so already.

Make sure that you have also downloaded the Green Bay Packers Official App so that you can access your tickets on event day.

On event day you will have to log in to the Green Bay Packers Official App on your SmartPhone to view your digital tickets and have them scanned at the gate.

*If you need further instructions please use the link below:

"How to accept a Transfer from the Green Bay Packers"

https://res.cloudinary.com/nflclubs/image/upload/packers/rcjlb2g1sulfgp5t6lf5.pdf

Once these tickets are transferred to your name through their system, they CANNOT be returned for any reason!

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire, your account will be suspended for 30 days!  No Exceptions!  

We hope you enjoy the game!

Arizona Cardinals Mobile Tickets

Your tickets are 3rd Party Digital Tickets via the Arizona Cardinals Account Manager

You will be receiving an email directly from the Arizona Cardinals to the PRIMARY email address as listed on your account.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click the link in that email to complete your ticket transfer.

Finally, follow the directions to create an account with the Arizona Cardinals, if you have not done so already.

On event day you will have to log in to your Arizona Cardinals account on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the game.

Once these tickets are claimed by you and transferred to your name through their system, they CANNOT be returned for any reason!

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire, your account will be suspended for 30 days!  No Exceptions!  

We hope you enjoy the game!

Kentucky Football Pocket Pass

Your tickets are Kentucky Football Pocket Pass Mobile Entry Digital Tickets

You will be receiving a direct email transfer from the Kentucky Football Pocket Pass to the PRIMARY email address as listed on your Vet Tix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with Kentucky Football Pocket Pass if you have not done so already.

On event day you will have to log-in to your Kentucky Football Pocket Pass account on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the event.

Once these tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer or let it expire your Vet Tix account will be suspended for 30 days!  No Exceptions!

We hope you enjoy the game!

AXS

Your tickets are 3rd Party - AXS Mobile Entry

You will have to download the AXS App on your device to access your tickets.

They CANNOT be printed out and are ONLY viewable on either your smartphone or tablet that you will need to bring with you to the event.

You will be receiving a direct email transfer from AXS to the PRIMARY email address as listed on your Vet Tix account to accept your ticket transfer around 24 hours before event date.

Please check your spam folder if you have not received it.

Using your SMARTPHONE or TABLET you must click on the link in that email to accept the ticket transfer offer and follow the directions to create an account with AXS, if you have not done so already.

On event day you will have to log-in to your AXS account on your device to view your digital tickets and have them scanned at the gate.

* Please note ticket verification QR codes will appear 48 hours prior to the scheduled start time of the game.

Once AXS tickets are claimed by you and transferred to your name through their system they cannot be returned for any reason.

Please do NOT decline the offer or let it expire.

If you decline the ticket transfer offer, let it expire or transfer them back to us your Vet Tix account will be suspended for 30 days! No Exceptions!

We hope you enjoy the game!

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