Kayako Infotech, a provider of web-based and live chat solutions has donated an entire Support Suite to the Veteran Tickets Foundation to help VTF with their mission of giving something to those who have gave, by streamline, consolidate and improve their support capabilities.

“With the new support system, users as well as VTF staff will now be able to submit tickets, view old tickets, reply via email to any support issues, thus decreasing support turnaround time. As our website grows, look for additions to the built in knowledge base, and troubleshooter to help our active duty military and veterans with issues relating to our website even faster!”

More info about Kayako can be found on their website at http://www.kayako.com/

This entry was posted on Tuesday, November 10th, 2009 at 12:14 pm and is filed under Press Releases. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.